Rivals having problems with promotion server (fixed?)


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PostPosted:18.03.2009, 20:38 Reply with quoteBack to top

Thanks TDTAT, Is there something I need to do, I have already informed support.
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PostPosted:18.03.2009, 20:39 Reply with quoteBack to top

I would just wait a bit and you will probably get an email when they get things sorted wink
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PostPosted:18.03.2009, 20:42 Reply with quoteBack to top

Thanks for all your help TDTAT.
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PostPosted:18.03.2009, 23:30 Reply with quoteBack to top

Well I talked to support again tonight, and got my balance fixed. I really feel sorry for them support workers, I am sure they have had a rough couple days. My problem was that I had a balance of $175.10 in slotocash, but nothing was ever taken out of quicktender. Although is showed complete on their end, I knew the transaction was not complete. My balance is now .10.
I explained and they took the money back, I am glad that things are getting fixed. I also want to say that Slotocash support is the most polite support anywhere.

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PostPosted:18.03.2009, 23:41 Reply with quoteBack to top

would these 'GLITCHES" HAVE ANYTHING TO DO WITH not being able to deposit with a credit card you've been using for over a year at rivals???
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PostPosted:18.03.2009, 23:57 Reply with quoteBack to top

Probably so, because I can't even deposit using quicktender, I haven't tried using credit cards since the problem, but I think the problems should be fixed soon, I hope anyway.
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PostPosted:20.03.2009, 01:04 Reply with quoteBack to top

Promotion server is still on the fritz (according to Sloto Cash customer support). Sad
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PostPosted:20.03.2009, 10:36 Reply with quoteBack to top

I got my $20 st. patty's $20 to claim this morning. Haven't played it yet.
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PostPosted:20.03.2009, 10:40 Reply with quoteBack to top

« mistye81 » wrote:
I got my $20 st. patty's $20 to claim this morning. Haven't played it yet.


Did you try to claim it? Let me know if it works wink

I got this email from Sloto this morning:
Firstly please accept our apologies for the problems some of you are currently experiencing in relation to our bonus offers. We are encountering some technical difficulties with our software provider and hope to have this fixed shortly.

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PostPosted:20.03.2009, 11:55 Reply with quoteBack to top

I claimed it, and it worked just fine, other than I didn't win. Glad to be able to play again. Gonna try to deposit later.
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PostPosted:20.03.2009, 11:57 Reply with quoteBack to top

« mistye81 » wrote:
I claimed it, and it worked just fine, other than I didn't win. Glad to be able to play again. Gonna try to deposit later.


That is good news!!! Good Luck

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PostPosted:20.03.2009, 12:44 Reply with quoteBack to top

just claimed a promo, and made a deposit, everything went fine.
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