EXPIRED |Billy's Casino Cubed | $10 Free Chip | New RTG Code

**Moderator**

nathan1234, Yes but you do not understand what I am saying...
You claimed the deposit bonus so everything got wrapped up together and you have to make the playthrough on the deposit bonus.

You should not have claimed a bonus when you deposited. Yes they told you you have to deposit then you can cashout, but not if you claim another bonus with more rules....

It is always like this. If I have $100 of my own cash in my account at any casino and then I deposit some more and claim a bonus, the whole amount is not withdrawable until I am done with the new playthrough.

You need to remember 2 things:

1. If you win on a free chip and have to deposit to cashout, do not claim a deposit bonus (unless it is required).

2. Never claim a new bonus if you have cash in your account... play your account to 0 or cashout before you deposit again with a bonus.

Posted:21.07.2009, 20:28

Thats okay TDTAT it isnt your fault I am just still sorta new at this online casino stuff and i dont quite understand all the ins and outs of it.
sometimes the people in the chat or the terms can be very confusing and indirect
i guess ya live and learn

I wasnt even upset when i lost the deposit cause i figured i was cashing out 100$

oh well there always my bday bonuses saturday and maybe rushmore will pull through early for me

Posted:21.07.2009, 20:30

and im really sorry about the confusion

my bad!!

**Moderator**

nathan1234, I did way worse than that when I was new!

Keep playing and maybe you will make playthrough and win more!

Posted:21.07.2009, 20:34

how do i keep playing if i lost all my deposit and bonus?
do i have to deposit again?? or did they put the 100 from the withdraw back in the account? and i can keep playing on that??

**Moderator**

nathan1234, NO, Don't deposit again. I thought you still had some left. If your account is at zero, then you can not play anymore.
If they put the $100 you tried to withdraw back in the account, then play.

Posted:21.07.2009, 20:51

one of the reasons i think i got confused too is that when i cashed in the free chip it showed my playthrough in the cashier the whole time
and once i deposited and made a withdraw then it showed my balance but never showed my playthrough so i never actually knew what my playthrough for my deposit bonus was
or if it had been met
and i assumed it was cashable
also for some reason in the lobby it says my balance is negative 87.00

hope i dont have to pay them back

Posted:21.07.2009, 20:53

okay i just logged in and it says 100$ withdrawable and 12.50 balance in the lobby what should i do
and if i play with the 12.50 any ideas on what i can play??
small bets to make playthrough??

**Moderator**

nathan1234, Hi. 1st go to live chat and ask if the $100 is ok to be cashed out.

Sometimes that info in the cashier always says withdrawable even if you can not.

2nd: play slots if you have to keep playing or with the $12.50.

Posted:21.07.2009, 21:44

okay i just spoke with chat and they put me on with the casino manager and she was VERY nice and she understood the confusion i was having with everything alot of it was caused by the fact i am seeing two different balances
my account in the lobby shows 12.50 that isnt really
there my balance is at 100$ and that is cashable and the max cashout
they have to recieve my id info first before they can approve it and I guess i made both my playthroughs after all
so Laura the manager said she will personally handle all my account issues and she will have the multiple balance looked into and corrected by the software department and assured me she will cashout the 100$ as soon as she can
and so my appologies reguarding my previous reviews on this casino and I would reccomend this casino and I probly will deposit here again(I will just be sure to read the fine print next time

All is well that ends well

thanks for your help TDTAT otherwise i wouldnt have even gone back there to know i could cashout 100$

**Moderator**

nathan1234 That is good news! Let me know when you get paid!

Posted:21.07.2009, 22:25

will do

Laura said it take 7-14 days to recieve check by mail one it is approved and i am faxing my info tomarrow

**Moderator**

nathan1234,

You can also take digital pictures of everything and attach to an email... instead of faxing.

**Moderator**

....

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Posted:22.07.2009, 18:08

Hello, I have small problem with this casino, I won $100 from free $10 and I make the deposit $25 so I'll withdraw all $125 but support told me wager 20 times the deposit. I did $260 wager and have only $80, I would like to withdraw this money to EcoCard not to my debit card but support send my this: ....

Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.

How much cost the withdraw? I am afraid that my winnings exceed.
Greetings from Poland