Question about Rival free no deposit chips

Posted:26.12.2009, 10:35

I can't claim any promotions offered by the casinos. They do not appear in the promo window in the cashier. I missed out on a lot of Xmas free chips. I could only get Tropica, Vegas Regal and Dendera. How do I fix this??

**Moderator**

mbabcock, Hello!

1st: Many XMAS freebies were not for all players.. they were for a certain group of depositors. If you have never deposited at a casino, you probably were not eligible for some of the free chips, or you did not deposit the amounts necessary. Just because a few members of the site get a free chip, does not mean anyone else (or all players or all depositors) will get it.

2nd: You could be bonus blocked. If that is the case, you need to email each casino and ask for a manager account review. However, even if you account block is removed, that does not mean they will go back and give you XMAS free chips.

Posted:26.12.2009, 11:00

I looked everywhere for details on these and I emailed 6 different casinos asking the same question. None of the announcements on any site states "for depositing players only" or "for cheap newbies only" regarding free holiday chips. I have yet to get a response from any of the casinos. Thanks for the info.

**Moderator**

mbabcock, Yes, when players post they received a free chip, they are just trying to help other players are are not required to state who else the free chip is for, as they do not have that information. The casinos do not send emails saying who else got the free chips, so we have no way to know. Members just try to be helpful and tell other members it is worth checking their accounts, they are not saying everyone is entitled to a free chip because they received one. If you checked your account and did not get the bonus, then the bonus did not apply to you.

When I post an offers for NEW PLAYERS, all detailed information is listed, but that is not required, it is a courtesy. Members who post offers are not required to give any information (as they usally have no information), we just appreciate that they took the time to post anything!

If you did not get the free chips, then it is easy to assume the free chip did not apply to you, especially if you never deposited anywhere. The free chips that were for all players are probably the ones you did receive. All casinos do not give out free chips to everyone on every holiday as they would go broke. Why not be happy you got free chips at 3 different casinos instead of being unhappy you did not get every free chip other players got?

I am not suprised that the 6 casinos did not answer your emails on Christmas day...

Just remember free chips are given at the casino's discretion... no casino is required to give any free chip at all. It is not a human right to receive a free bonus at any casino.

Posted:26.12.2009, 13:51

TDTAT- What a polite and informative reply!

I wish all forums stated that exactly as you did!

mbabcock If NO PROMOS are even listed?
This issue is out of basic "support's" ability to fix.

Try sending an email with subject line-
ATTN: MANAGER (Account Review Please)

If you never even made a deposit at that Rival,
hard to feel for you when there were plenty
depositers out there who got not a thing!

Posted:26.12.2009, 21:14

Where do I say I'm unhappy? Bummed is more like it. I hate missing out on free money. I happily accepted $1,132 in free chips since Dec. 1 just from those 3 casinos. I'm not a new player, just new to Rival Casinos and their policies.. I simply wanted to know why I couldn't find offered promos in the cashiers of some casinos. Go get it! It's in the cashier! No it's not! Where did it go? Do you see why I asked? If I can get to the cashier in a casino, I am definintely not bonus blocked (ouch). As an administrator of a gambling forum, and a resident of Gambleville, I would expect you to be better informed than I am... I did not get these promotions from you or your members.. All the codes and promos here on this site are available elswhere along with many that have not been courteously posted. I've contacted many casinos directly and just asked for a freebie, so far I've never heard "no, your'e not entitled to a free chip you have no rights!, we're running out of money cause of you freeloading inhuman non-depositers." , the reason I don't see the promos is because I didn't pay for them..I am most definitely happy...

Posted:27.12.2009, 00:12

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